Join Our Team
OUR MISSION
We create and implement strategic marketing solutions through trust, guidance and execution.
OUR VALUES
We care for others. We pursue constant growth. We execute our plans.
Our team of diverse thinkers is highly communicative and collaborative, working together to make magic and move the needle.
We pride ourselves on being a creative team that supports each-other’s personal and professional growth. We’re always growing, always improving and always thinking!
The Total Package
Team Member Perks
Now Hiring:
Marketing Account Manager
Design Intern
Marketing Account Manager
The marketing account manager acts as the main client liaison and ensures that projects are on time, within scope and achieve the strategic brand objectives. This position partners with an account coordinator and helps plan, coordinate and implement marketing plans and oversees creative teams who are executing projects. In addition, this position is responsible for developing new opportunities for existing partners and clients. Marketing account managers/coordinators must have strong product knowledge and interpersonal skills, as they will be interacting with clients. They also must be good at anticipating clients’ needs and analyzing trends for future opportunities.
Technical Requirements:
- Understands industry software such as Adobe Creative Cloud (Training can be provided)
- Understands software such as SharpSpring, Campaign Monitor, MailChimp, SEM Rush, and HotJar (Training will be provided)
- Understands social platforms such as Facebook, LinkedIn, Instagram, Twitter, YouTube and others
- Understands Wrike & Google G-Suite tools such as Gmail, Google Drive, Google Calendar, Google Docs, Sheets, Slides, Analytics and Meet, Google My Business (Training will be provided)
- Understands internal software and platforms such as DEXT, 8×8, Content Cal, MediaValet and more (Training will be provided)
- Dedicates time to learn new softwares and platforms as they are implemented
General Requirements:
- Follows production schedules and meeting deadlines for marketing projects.
- Performs other related duties as assigned or requested depending on the needs of JCW and its clients.
- Balances competing priorities and multiple projects while meeting strict deadlines.
- Recommends updates and additions to all client projects.
- Is proactive in the job, sees problems, issues or needs and works to address the issue through clear communication or problem-solving
- Required to train or take training courses to improve knowledge of the job
Qualifications
- Bachelor’s (Preferred)
- Marketing: 1 Year (Preferred)
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Parental leave
Schedule:
- Full-time, flexible schedule
Design Intern
JOB SUMMARY
As a Graphic Design Intern, you’ll be an important part of the creative team, working closely with talented Copywriters, Photo + Video Creatives, Content Managers, and Account Executives and Account Managers to create graphics, collateral materials, marketing emails, event signage, digital signage, and more with a strategic and collaborative process. The ideal person for this position loves collaborating with others to share ideas and feedback, enjoys ideating, is organized, has high attention to detail, and wants to create amazing work that both delights and achieves strategic goals.
Design Intern Responsibilities:
General:
- Adhere to brand guidelines and complete projects according to deadlines.
- Willing to work in different areas of the company and provide ideas to grow and improve the business.
- Accepts designated, business-focused projects to research, propose ideas and solutions, and present final projects during the internship.
- Provide suggestions to management for improving customer service and internal processes.
- Learns and becomes proficient on internal software systems.
- Works within the automation platforms (Constant Contact & Campaign
Monitor) to create email templates and other related duties - Creates mock-ups, web graphics, email campaigns and social media content.
- Provides support to social media efforts for our clients as requested
- Monitors social media for trending topics to utilize on social media platforms
Competencies and Leadership:
- Delegation: The Design Creative must understand the strengths and abilities of ALL team members at JCW Creative. As a team member, you must be able to communicate on tasks and responsibilities to team members in effort to assist in the management of workloads to achieve the best results for JCW Creative as a whole. The Design Creative must be able to work with a team, and also work independently all while achieving JCW Creative’s goals. The Design Creative must practice the following traits: Accepting feedback from team members, Assessing team members strengths and weaknesses, Defining expectations,Identifying measurable outcomes, Prioritizing tasks, Setting expectations, and Focusing on time management and training.
- Motivation: The Design Creative must inspire and motivate team members to accomplish their best work. The Design Creative must demonstrate passion for said role and work with all team members to instill the same drive and motivation company wide. The Design Creative must remain approachable and in a positive motivating representation of one-self at all times. The Design Creative must practice the following traits: Ask team members for input, Mentoring team members, Open to employee concerns, Recognizing others, Setting effective goals, Focus on team-building, Understanding employee differences, and Constantly seeking growth.
- Positivity: The Design Creative must maintain a positive attitude. The overall goal regarding positivity for JCW Creative is to create a happy and healthy work environment, even during busy and stressful periods. The Design Creative must practice the following traits: Care for others, Conflict management, Encouraging, Empathetic, Friendliness, Helping others, Positive reinforcement, Respect, and being Sociable.
- Trustworthiness: The Design Creative must be trustworthy at all times. All team members must be confident and comfortable at any given time to discuss concerns or questions. The Design Creative must practice the following traits: Ability to apologize, Accountability, Confidentiality, Consistency in behavior towards all team members, Credibility, Emotional intelligence, Honesty, Integrity, Reliability, Respectfulness, and Standing up for what is right.
- Communication: The Design Creative must demonstrate a high level of communication with ALL team members at JCW Creative. The Design Creative will be responsible for conveying objectives and goals and ensuring all team members work towards accomplishing our goals while communicating to the CEO and Director of Operations all success/roadblocks along the way. The Design Creative must master all forms of communication including one on one, departmental, and full staff conversations as well as being efficient in communication via phone, email, video, chat, social media, etc
- Listening: The Design Creative must be a great listener. The Design Creative must make themselves regularly available to discuss issues and concerns with employees. The Design Creative should practice and continuously improve on the following: Active listening, Seeking clarity, Accurate explanations, Maintaining professional expressions, Facilitating group conversations, Public speaking, Professional presentation, Reading body language, Verbal communication, and Written communication.
- Feedback: The Design Creative must be able to deliver beneficial feedback to all team members and must be able to receive feedback. The Design Creative must practice the following traits: Being open to feedback, Building confidence in employees, Clearly laying out expectations, Following up, Frequent feedback, Listening to employees’ responses, Mentoring, Positive reinforcement, and Providing specific advice.
- Knowledgeable: The Design Creative must remain knowledgeable of current internal events at JCW Creative at all times. The Design Creative must keep up to date with industry trends and innovations in an effort to bring new ideas to JCW Creative.
- Creativity: The Design Creative must practice creative thinking at all times. The Design Creative must practice the following traits: Analytical, Critical thinking, Curiosity, Embracing different cultural perspectives, Foresight, Identifying patterns, Imaginative, Innovative, Observation, Open-mindedness, Problem Solving, and Vision.
- Responsibility: The Design Creative must be willing to be responsible for the success and failures of the JCW Creative team. The Design Creative must practice the following traits: Acknowledging mistakes, Being open to customer feedback, Learning from past mistakes, being Reflective, Resolving problems, Transparency and Troubleshooting.
- Commitment: The Design Creative must be dedicated to making ALL commitments. If commitments can not be met, The Design Creative must communicate this and prioritize the canceled commitment for the future. The Design Creative must practice the following traits: Commitment to company objectives, Determination, Following through, Keeping promises, Passion, Professionalism, Team player and Work ethic.
- Representation: The Design Creative must understand that they are representing JCW Creative at ALL times. The Design Creative must carry themselves with confidence, respect, and an appearance that remains professional at all times.
- JCW Creative Values: The Design Creative must practice and be a shining example of JCW Creative’s Values at ALL times.
Technical Requirements
- Understand and Utilize Internal Software such as but not limited to:
- Wrike, Google Chrome, LastPass,
- Adobe: Creative Cloud,
- Google Workspace: Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Analytics, and Google Meet
- Microsoft Workspace: Teams, Word, PowerPoint, Slides, OneNote
- Proficient in Adobe Creative Suite
- Especially Illustrator, Photoshop, and InDesign
- Knowledge of typographic principles
- Understanding of design theory
- Experience with digital and print design
- Ability to prepare print & web-ready graphics
- Understand and Utilize Social Software such as but not limited to:
- Facebook, Instagram, TikTok, LinkedIn, YouTube, Yelp, Twitter
- Dedicates time to learn new software and platforms as they are implemented
Work Expectations:
- This position will require the design creative to work in the office for an agreed on set number of hours per week.
- The design creative will be provided with a company-issued laptop with access to any software needed.
Marketing Account Manager
Design Intern
Marketing Account Manager
The marketing account manager acts as the main client liaison and ensures that projects are on time, within scope and achieve the strategic brand objectives. This position partners with an account coordinator and helps plan, coordinate and implement marketing plans and oversees creative teams who are executing projects. In addition, this position is responsible for developing new opportunities for existing partners and clients. Marketing account managers/coordinators must have strong product knowledge and interpersonal skills, as they will be interacting with clients. They also must be good at anticipating clients’ needs and analyzing trends for future opportunities.
Technical Requirements:
- Understands industry software such as Adobe Creative Cloud (Training can be provided)
- Understands software such as SharpSpring, Campaign Monitor, MailChimp, SEM Rush, and HotJar (Training will be provided)
- Understands social platforms such as Facebook, LinkedIn, Instagram, Twitter, YouTube and others
- Understands Wrike & Google G-Suite tools such as Gmail, Google Drive, Google Calendar, Google Docs, Sheets, Slides, Analytics and Meet, Google My Business (Training will be provided)
- Understands internal software and platforms such as DEXT, 8×8, Content Cal, MediaValet and more (Training will be provided)
- Dedicates time to learn new softwares and platforms as they are implemented
General Requirements:
- Follows production schedules and meeting deadlines for marketing projects.
- Performs other related duties as assigned or requested depending on the needs of JCW and its clients.
- Balances competing priorities and multiple projects while meeting strict deadlines.
- Recommends updates and additions to all client projects.
- Is proactive in the job, sees problems, issues or needs and works to address the issue through clear communication or problem-solving
- Required to train or take training courses to improve knowledge of the job
Qualifications
- Bachelor’s (Preferred)
- Marketing: 1 Year (Preferred)
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Parental leave
Schedule:
- Full-time, flexible schedule
Design Intern
JOB SUMMARY
As a Graphic Design Intern, you’ll be an important part of the creative team, working closely with talented Copywriters, Photo + Video Creatives, Content Managers, and Account Executives and Account Managers to create graphics, collateral materials, marketing emails, event signage, digital signage, and more with a strategic and collaborative process. The ideal person for this position loves collaborating with others to share ideas and feedback, enjoys ideating, is organized, has high attention to detail, and wants to create amazing work that both delights and achieves strategic goals.
Design Intern Responsibilities:
General:
- Adhere to brand guidelines and complete projects according to deadlines.
- Willing to work in different areas of the company and provide ideas to grow and improve the business.
- Accepts designated, business-focused projects to research, propose ideas and solutions, and present final projects during the internship.
- Provide suggestions to management for improving customer service and internal processes.
- Learns and becomes proficient on internal software systems.
- Works within the automation platforms (Constant Contact & Campaign
Monitor) to create email templates and other related duties - Creates mock-ups, web graphics, email campaigns and social media content.
- Provides support to social media efforts for our clients as requested
- Monitors social media for trending topics to utilize on social media platforms
Competencies and Leadership:
- Delegation: The Design Creative must understand the strengths and abilities of ALL team members at JCW Creative. As a team member, you must be able to communicate on tasks and responsibilities to team members in effort to assist in the management of workloads to achieve the best results for JCW Creative as a whole. The Design Creative must be able to work with a team, and also work independently all while achieving JCW Creative’s goals. The Design Creative must practice the following traits: Accepting feedback from team members, Assessing team members strengths and weaknesses, Defining expectations,Identifying measurable outcomes, Prioritizing tasks, Setting expectations, and Focusing on time management and training.
- Motivation: The Design Creative must inspire and motivate team members to accomplish their best work. The Design Creative must demonstrate passion for said role and work with all team members to instill the same drive and motivation company wide. The Design Creative must remain approachable and in a positive motivating representation of one-self at all times. The Design Creative must practice the following traits: Ask team members for input, Mentoring team members, Open to employee concerns, Recognizing others, Setting effective goals, Focus on team-building, Understanding employee differences, and Constantly seeking growth.
- Positivity: The Design Creative must maintain a positive attitude. The overall goal regarding positivity for JCW Creative is to create a happy and healthy work environment, even during busy and stressful periods. The Design Creative must practice the following traits: Care for others, Conflict management, Encouraging, Empathetic, Friendliness, Helping others, Positive reinforcement, Respect, and being Sociable.
- Trustworthiness: The Design Creative must be trustworthy at all times. All team members must be confident and comfortable at any given time to discuss concerns or questions. The Design Creative must practice the following traits: Ability to apologize, Accountability, Confidentiality, Consistency in behavior towards all team members, Credibility, Emotional intelligence, Honesty, Integrity, Reliability, Respectfulness, and Standing up for what is right.
- Communication: The Design Creative must demonstrate a high level of communication with ALL team members at JCW Creative. The Design Creative will be responsible for conveying objectives and goals and ensuring all team members work towards accomplishing our goals while communicating to the CEO and Director of Operations all success/roadblocks along the way. The Design Creative must master all forms of communication including one on one, departmental, and full staff conversations as well as being efficient in communication via phone, email, video, chat, social media, etc
- Listening: The Design Creative must be a great listener. The Design Creative must make themselves regularly available to discuss issues and concerns with employees. The Design Creative should practice and continuously improve on the following: Active listening, Seeking clarity, Accurate explanations, Maintaining professional expressions, Facilitating group conversations, Public speaking, Professional presentation, Reading body language, Verbal communication, and Written communication.
- Feedback: The Design Creative must be able to deliver beneficial feedback to all team members and must be able to receive feedback. The Design Creative must practice the following traits: Being open to feedback, Building confidence in employees, Clearly laying out expectations, Following up, Frequent feedback, Listening to employees’ responses, Mentoring, Positive reinforcement, and Providing specific advice.
- Knowledgeable: The Design Creative must remain knowledgeable of current internal events at JCW Creative at all times. The Design Creative must keep up to date with industry trends and innovations in an effort to bring new ideas to JCW Creative.
- Creativity: The Design Creative must practice creative thinking at all times. The Design Creative must practice the following traits: Analytical, Critical thinking, Curiosity, Embracing different cultural perspectives, Foresight, Identifying patterns, Imaginative, Innovative, Observation, Open-mindedness, Problem Solving, and Vision.
- Responsibility: The Design Creative must be willing to be responsible for the success and failures of the JCW Creative team. The Design Creative must practice the following traits: Acknowledging mistakes, Being open to customer feedback, Learning from past mistakes, being Reflective, Resolving problems, Transparency and Troubleshooting.
- Commitment: The Design Creative must be dedicated to making ALL commitments. If commitments can not be met, The Design Creative must communicate this and prioritize the canceled commitment for the future. The Design Creative must practice the following traits: Commitment to company objectives, Determination, Following through, Keeping promises, Passion, Professionalism, Team player and Work ethic.
- Representation: The Design Creative must understand that they are representing JCW Creative at ALL times. The Design Creative must carry themselves with confidence, respect, and an appearance that remains professional at all times.
- JCW Creative Values: The Design Creative must practice and be a shining example of JCW Creative’s Values at ALL times.
Technical Requirements
- Understand and Utilize Internal Software such as but not limited to:
- Wrike, Google Chrome, LastPass,
- Adobe: Creative Cloud,
- Google Workspace: Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Analytics, and Google Meet
- Microsoft Workspace: Teams, Word, PowerPoint, Slides, OneNote
- Proficient in Adobe Creative Suite
- Especially Illustrator, Photoshop, and InDesign
- Knowledge of typographic principles
- Understanding of design theory
- Experience with digital and print design
- Ability to prepare print & web-ready graphics
- Understand and Utilize Social Software such as but not limited to:
- Facebook, Instagram, TikTok, LinkedIn, YouTube, Yelp, Twitter
- Dedicates time to learn new software and platforms as they are implemented
Work Expectations:
- This position will require the design creative to work in the office for an agreed on set number of hours per week.
- The design creative will be provided with a company-issued laptop with access to any software needed.